determine school performance evaluation model based on data envelopment analysis and topsis (case study: urban high schools in qazvin)

Authors

behnaz mohajeran

alireza ghale'ei

eynollah rahmani

abstract

performance evaluation is one of the most important management agendas as key to achieving continuous improvement in the ability to evaluate the ongoing performance of the organization. many organizations have realized the importance of ongoing evaluation of performance and performance appraisal systems employ a variety of organizations. in this regard between 1850 and 1975, only on the basis of financial measures to assess the performance of the organizations involved, for reasons such as: encouraging short-term view of the lack of strategic focus and inability to provide data about the quality, responsiveness and flexibility, encouraging an optimistic view, the failure to provide information about what customers want and how competitors were criticized. methods: this study intends to evaluate the model ordinary native city through the provision of integrated model questionnaire and analyze the results it provides. the proposed model schools ranked theoretical and mathematical description is composed of two parts. this model utilizes the model of the balanced scorecard, developed its shape or conceptual cross section of the rating model, the recall is complete. all the research community to the city of qazvin is no ordinary high school. a total of 177 patients were collected points. for the analysis of data obtained from the decision matrix with topsis technique and excel software to compare the two choice expert significant part of this research is 5%.packaging determined. the results of the ranking of schools with units 2 topsis indicate that the school is the top priority compared to other options. conclusion: all the components of the index and rank high schools in the city of qazvin no effective diagnostic data obtained for decision criteria are less than 0.05. so all indicators can be used to evaluate the performance of ordinary high schools, theoretically, contribute to the city of qazvin.

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Journal title:
مدیریت شهری

جلد ۱۵، شماره ۴۵، صفحات ۲۱۱-۲۲۴

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